Accessibility Statement for Zenith Audio

Our Commitment

At Zenith Audio, we are committed to providing a website that is accessible to everyone, regardless of technology or ability. We believe that everyone deserves equal access to information and services online. We are continuously working to improve the accessibility of our website and strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

This accessibility statement outlines our ongoing efforts to ensure that our website is usable and enjoyable for all visitors. We understand that accessibility is an ongoing process, and we are dedicated to regularly reviewing and updating our website to meet the evolving needs of our users.

Our commitment to accessibility extends beyond our website. We are dedicated to creating an inclusive environment for all individuals who interact with Zenith Audio, whether online or in person. This includes our employees, clients, and partners. We strive to foster a culture of understanding and respect for the diverse needs of our community.

Symbol of Zenith Audio's dedication to web accessibility.

Accessibility Features

We have implemented several features to enhance the accessibility of our website, including:

• Semantic HTML: We use semantic HTML tags to structure our content, making it easier for screen readers and other assistive technologies to understand the purpose of each element on the page. This includes using proper headings, lists, and landmarks.
• Alternative Text for Images: All images on our website have descriptive alternative text (alt text) that conveys the content and function of the image to users who cannot see them. This ensures that users of screen readers can understand the visual information presented on our website.
• Keyboard Navigation: Our website is fully navigable using only a keyboard. Users can access all interactive elements, such as links and form fields, using the tab key, arrow keys, and enter key.
• Color Contrast: We have carefully chosen color combinations to ensure sufficient contrast between text and background colors, making it easier for users with low vision or color blindness to read the content on our website.
• Resizable Text: Users can easily adjust the text size on our website using their browser settings. This allows users with low vision to increase the text size to a comfortable reading level without losing any content or functionality.
• Clear and Consistent Navigation: We have designed our website with a clear and consistent navigation structure, making it easy for users to find the information they are looking for. Our navigation menus are located in consistent locations on each page, and we use descriptive link text to help users understand where each link will take them.
• Form Accessibility: All forms on our website are designed to be accessible to users with disabilities. We use proper labels for all form fields, and we provide clear instructions and error messages to help users complete the forms successfully.
• Video Captions and Transcripts: All videos on our website have captions or transcripts available. This allows users who are deaf or hard of hearing to access the audio content of our videos. Transcripts are also helpful for users who prefer to read the content instead of watching the video.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies about the role, state, and properties of interactive elements on our website. This helps to improve the accessibility of dynamic content and complex user interface components.
• Dark Mode Option: We provide a dark mode option for users who prefer a high-contrast color scheme. This can be particularly helpful for users with light sensitivity or visual impairments. The dark mode can be easily toggled on and off using the theme switch in the website's header.

We continually evaluate and test our website using a combination of automated tools and manual testing to ensure that it meets the accessibility standards outlined in WCAG 2.1, Level AA. We also work with accessibility consultants and users with disabilities to gather feedback and identify areas for improvement.

Ongoing Efforts

Our commitment to accessibility is an ongoing process. We are continuously working to improve the accessibility of our website and ensure that it remains accessible to all users. Some of our ongoing efforts include:

• Regularly auditing our website for accessibility issues using automated testing tools and manual testing.
• Training our staff on accessibility best practices.
• Seeking feedback from users with disabilities and incorporating their suggestions into our website design.
• Staying up-to-date with the latest accessibility guidelines and standards.
• Working with third-party vendors to ensure that their products and services are accessible.

An example of how Zenith Audio implements accessible website design principles.

Reporting Accessibility Issues

We are always striving to improve the accessibility of our website. If you encounter any accessibility issues while using our website, please let us know. We appreciate your feedback and will do our best to address any issues as quickly as possible.

To report an accessibility issue, please contact us using one of the following methods:

• Email: accessibility@zenithaudio.com
• Phone: +1 882-287-4856 (Please ask for the Accessibility Coordinator)
• Mailing Address: Zenith Audio, Accessibility Department, 456 Elm Street, Suite 200, Seattle, WA 98102

Please provide as much detail as possible about the accessibility issue you encountered, including the URL of the page where the issue occurred, the type of assistive technology you were using, and a description of the problem. This information will help us to understand and address the issue more effectively.

We are committed to responding to all accessibility inquiries in a timely and helpful manner. We will acknowledge receipt of your feedback and provide you with an estimated timeframe for addressing the issue. We appreciate your patience and understanding as we work to improve the accessibility of our website.

Third-Party Content

Our website may contain content that is provided by third-party vendors, such as embedded videos or social media feeds. While we strive to ensure that all content on our website is accessible, we cannot guarantee the accessibility of third-party content. We encourage you to contact the third-party vendor directly if you encounter any accessibility issues with their content.

We regularly review the third-party content on our website and work with our vendors to encourage them to improve the accessibility of their products and services. We also provide alternative ways to access the content, such as providing transcripts for videos or alternative text for images, whenever possible.

Formal Complaints

If you feel that Zenith Audio has failed to meet its commitment to accessibility, you have the right to file a formal complaint. To file a complaint, please submit a written statement outlining the details of your concern to the Accessibility Department at the mailing address listed above. We will acknowledge receipt of your complaint within five business days and will conduct a thorough investigation. A written response with our findings and any corrective actions taken will be provided within thirty business days.

Accessibility Standards

Zenith Audio adheres to the following accessibility standards:

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act

We regularly monitor and update our website to maintain compliance with these standards and to continually improve accessibility for all users.

Contact Information

If you have any questions or concerns about the accessibility of our website, please do not hesitate to contact us:

• Accessibility Coordinator: Eleanor Vance
• Email: accessibility@zenithaudio.com
• Phone: +1 913-830-5282